Volume 6, Issue 4 (12-2023)
Iranian Journal of Educational Sociology 2023, 6(4): 161-171 |
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Rezaeian S, Nazem F, Imani Gele Pardesari M N. (2023). Identifying Affecting Factors on the Development of Organizational Citizenship Behavior Education and Providing Suitable Managerial Strategies. Iranian Journal of Educational Sociology. 6(4), 161-171. doi:10.61186/ijes.6.4.161
URL: http://iase-idje.ir/article-1-1333-en.html
URL: http://iase-idje.ir/article-1-1333-en.html
1- PhD Student, Department of Education, Roudehen Branch, Islamic Azad University, Tehran, Iran.
2- Associate Professor, Department of Education, Roudehen Branch, Islamic Azad University, Tehran, Iran (Corresponding Author).
3- Assistant Professor, Department of Education, Roudehen Branch, Islamic Azad University, Tehran, Iran.
2- Associate Professor, Department of Education, Roudehen Branch, Islamic Azad University, Tehran, Iran (Corresponding Author).
3- Assistant Professor, Department of Education, Roudehen Branch, Islamic Azad University, Tehran, Iran.
Abstract: (863 Views)
Purpose: Organizational citizenship behavior improves the organization's conditions and creates a competitive advantage, and on this basis, research on the development of organizational citizenship behavior education is very important. As a result, the current research was conducted with the aim of identifying affecting factors on the development of organizational citizenship behavior education and providing suitable managerial strategies.
Methodology: In a descriptive study from type of qualitative, among the universal and organizational experts of Islamic Azad University of Fars province in the 2021-2022 academic years, number of 19 people were selected as a sample by purposive sampling method and according to the principle of theoretical saturation. The samples were subjected to a semi-structured interview, which their validity was confirmed by the triangulation method and their reliability was obtained by the agreement coefficient method between two coders 0.83. The data from semi-structured interviews were analyzed with open, axial and selective coding method in MAXQDA-2020 software.
Findings: The results of the analysis showed that the affecting factors on the development of organizational citizenship behavior education had 35 indicators, 8 components and 3 dimensions. In this study, the dimensions were included individual factors with two components of citizenship knowledge and citizenship skills, organizational factors with three components of job satisfaction, organizational culture and job engagement and educational factors with three components of educational infrastructure, educational quality and employees as learners. Also, managerial strategies in the development of organizational citizenship behavior education were included 5 strategies of effective leadership, effective education, providing feedback and encouragement, applying guidelines and policies and promotion based on organizational citizenship behavior.
Conclusion: According to the affecting factors on the development of organizational citizenship behavior education and the five identified strategies for it can be prepared the ground for improving and promoting the organizational citizenship behavior.
Methodology: In a descriptive study from type of qualitative, among the universal and organizational experts of Islamic Azad University of Fars province in the 2021-2022 academic years, number of 19 people were selected as a sample by purposive sampling method and according to the principle of theoretical saturation. The samples were subjected to a semi-structured interview, which their validity was confirmed by the triangulation method and their reliability was obtained by the agreement coefficient method between two coders 0.83. The data from semi-structured interviews were analyzed with open, axial and selective coding method in MAXQDA-2020 software.
Findings: The results of the analysis showed that the affecting factors on the development of organizational citizenship behavior education had 35 indicators, 8 components and 3 dimensions. In this study, the dimensions were included individual factors with two components of citizenship knowledge and citizenship skills, organizational factors with three components of job satisfaction, organizational culture and job engagement and educational factors with three components of educational infrastructure, educational quality and employees as learners. Also, managerial strategies in the development of organizational citizenship behavior education were included 5 strategies of effective leadership, effective education, providing feedback and encouragement, applying guidelines and policies and promotion based on organizational citizenship behavior.
Conclusion: According to the affecting factors on the development of organizational citizenship behavior education and the five identified strategies for it can be prepared the ground for improving and promoting the organizational citizenship behavior.
Keywords: Education, organizational citizenship behavior, managerial strategies, individual factors, organizational factors, educational factors.
Type of Study: Research Article |
Subject:
Special
Received: 2023/10/8 | Accepted: 2024/02/4 | Published: 2024/02/20
Received: 2023/10/8 | Accepted: 2024/02/4 | Published: 2024/02/20
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