Volume 5, Issue 4 (Winter 2022)
Iranian Journal of Educational Sociology 2022, 5(4): 241-252 |
Back to browse issues page
1- PhD student, Department of Cultural Management and Planning, Islamic Azad University, Science and Research Branch, Shiraz, Iran.
2- Associate Professor, Department of Management, Shiraz Branch, Islamic Azad University, Shiraz, Iran.
3- Associate Professor, Department of Islamic Studies, Shiraz Branch, Islamic Azad University, Shiraz, Iran.
4- Assistant Professor, Department of Management, Shiraz Branch, Islamic Azad University, Shiraz Branch, Iran.
2- Associate Professor, Department of Management, Shiraz Branch, Islamic Azad University, Shiraz, Iran.
3- Associate Professor, Department of Islamic Studies, Shiraz Branch, Islamic Azad University, Shiraz, Iran.
4- Assistant Professor, Department of Management, Shiraz Branch, Islamic Azad University, Shiraz Branch, Iran.
Abstract: (739 Views)
Purpose: The objective of this study was to rank municipality efficiency by stimulating job performance of employees and managers of municipalities of north Khuzestan Province through cultural intelligence based on data envelopment analysis (DEA) linear programming model.
Methodology: The present study was applied in terms of objective and descriptive survey in terms of data collection method. The statistical population of this study included experts and managers of municipalities of north Khuzestan Province. The statistical sample was selected by convenience sampling. Data collection tools were cultural intelligence questionnaire by Ang et al. (2004), occupational performance questionnaire by Alirezaei et al. (2012).
Findings: Finally, it was concluded that, in order of priority, Dezful, Lali, Shush, Izeh, and Masjed Soleiman were the most efficient municipalities.
Conclusion: According to the present study, it was found that the cultural intelligence of employees and managers has a positive effect on their job performance
Methodology: The present study was applied in terms of objective and descriptive survey in terms of data collection method. The statistical population of this study included experts and managers of municipalities of north Khuzestan Province. The statistical sample was selected by convenience sampling. Data collection tools were cultural intelligence questionnaire by Ang et al. (2004), occupational performance questionnaire by Alirezaei et al. (2012).
Findings: Finally, it was concluded that, in order of priority, Dezful, Lali, Shush, Izeh, and Masjed Soleiman were the most efficient municipalities.
Conclusion: According to the present study, it was found that the cultural intelligence of employees and managers has a positive effect on their job performance
References
1. Abdi K, Jafari Mehrabadi M, Safaei M, Alah Yaari Sh. (2019) Measuring citizens' satisfaction with municipal performance with a good urban governance approach (case study: City of Kiasar), Aamish Environment Journal, 12 (45).
2. Afsar B, Al-Ghazali B M, Cheema S and Javed F. (2020). Cultural intelligence and innovative work behavior: the role of work engagement and interpersonal trust. European Journal of Innovation Management [DOI:10.1108/EJIM-01-2020-0008]
3. Alikhan E, Aghajani H, Gerji M, Aghamohammadi G. (2021) Explaining the interactive relationships of cultural intelligence dimensions of managers in the municipalities of northern provinces using Fuzzy Delphi and Dimtel techniques, decision-making and research in operations.
4. Alirezaei N, Mesah H, Akrami N. (2013) The relationship between work conscience and job performance, Ethics in Technology and Sciences Quarterly, 8(2).
5. Barakat L L, Lorenz M P, Ramsey J R and Cretoiu S L. (2019). Global managers: An analysis of the impact of cultural intelligence on job satisfaction and performance. International Journal of Emerging Markets
6. Caputo A, Ayoko O B, Amoo N, Menke C. (2019). The relationship between cultural values, cultural intelligence and negotiation styles. Journal of Business Research, 99, 23-36. [DOI:10.1016/j.jbusres.2019.02.011]
7. Darvish H, Narde Farahani M, Khalili M, Shabani F, (2013). Investigating the relationship between cultural intelligence and nurses' job performance, scientific research journal of the Faculty of Nursing and Midwifery, Shahid Beheshti University of Medical Sciences and Health Services, 23(82): 40-45.
8. Davidov E, Seddig D, Gorodzeisky A, et al. (2020). Direct and indirect predictors of opposition to immigration in Europe: individual values, cultural values, and symbolic threat. Journal of Ethnic and Migration Studies, 46(3): 553-573 [DOI:10.1080/1369183X.2018.1550152]
9. Eider N, Hakimi Nia B (2019) A Study of Social and Cultural Factors Affecting the Sustainable Urban Development in Ahvaz, Iranian Journal of Social Development Studies, Eleventh year, third issue/ Summer
10. Eskandari F, Samadi A, (2015). Investigating and recognizing the effect of cultural intelligence on organizational health (case study: state managers of Malayer city), Organizational Culture Management, 14(3): 828-809.
11. Fitschen H. (2019). Cross-cultural intelligence moderates between emotional intelligence of the negotiator and the negotiation outcome (Master's thesis, University of Twente)
12. Ghaffari M, Khani L. (2017) Relationship between social capital and cultural intelligence with academic performance of medical students, Iranian Journal of Education in Medical Sciences, 13(8): 651-642.
13. Guang X and Charoensukmongkol P. (2020). The effects of cultural intelligence on leadership performance among Chinese expatriates working in Thailand. Asian Business & Management, pp.1-23 [DOI:10.1057/s41291-020-00112-4]
14. Guderzond Chegini M, Yousefi S. (2014). Cultural intelligence and its relationship with the group performance of employees in the General Department of Tax Affairs of Gilan Province, Islamic Azad University, Qeshm branch, Modern Management Engineering Scientific Quarterly, 3(3):13-24.
15. Harzer C, Bezoglova N, Weber M. (2021) Incremental Validity of Character Strengths as Predictors of Job Performance Beyond General Mental Ability and the Big Five , Psychol., 12. [DOI:10.3389/fpsyg.2021.518369] [PMID] [PMCID]
16. Hosseinzadeh A, Moameri M, Ghorbani O, Mofidi M. (2019). Economic and social factors influencing the migration of villagers in the case of: rural customary systems of Meshgin Shahr Anarchy area, Space Economy and Rural Development Quarterly, 8(30).
17. Hu S, Hu L, Wang G. (2020). Moderating role of addiction to social media usage in managing cultural intelligence and cultural identity change. Information Technology & People. [DOI:10.1108/ITP-10-2019-0518]
18. Hu S, Liu H, Zhang S, Wang, G. (2020). Proactive personality and cross-cultural adjustment: Roles of social media usage and cultural intelligence. International Journal of Intercultural Relations, 74: 42-57 [DOI:10.1016/j.ijintrel.2019.10.002]
19. Inayat W, Khan M. (2021) A Study of Job Satisfaction and Its Effect on the Performance of Employees Working in Private Sector Organizations, Peshawar, Education Research International, Volume 2021 |Article ID 1751495 | [DOI:10.1155/2021/1751495]
20. Jafari H, Eidi N, Haji Sharifi N, Sadati A, (2017). Investigating the effect of cultural intelligence on job performance and cross-cultural adaptation, the second international conference on integration of management and economics in development, Iran-Tehran, pp. 1-11.
21. Jyoti J and Kour S. (2017). Cultural intelligence and job performance: An empirical investigation of moderating and mediating variables. International Journal of Cross Cultural Management, 17(3): 305-326 [DOI:10.1177/1470595817718001]
22. Motamedi M, Rasouli H, Nasiri M. (2019) Evaluation of citizens' satisfaction with the performance of urban management in the field of urban services, case study: Faruj city, applied research of geographic sciences (geographical sciences), 19(55). [DOI:10.29252/jgs.19.55.99]
23. Nabavipour M S. (2020) The role of urban management in the operational management of the city in order to improve the management of the organization, the 7th national conference of applied researches in civil engineering, architecture and urban management and the 6th specialized exhibition of mass builders of housing and buildings in Tehran province.
24. Nam T. Park L. (2019). Job and work attitudes, engagement and employee performance: Where does psychological well-being fit in?. Leadership & Organization Development Journal, 33(3): 224-232 [DOI:10.1108/01437731211216443]
25. Okolocha Ch, Akam G. (2021) Effect Of Job Satisfaction On Job Performance Of University Lecturers In South-East, Nigeria , Effect Of Job Satisfaction On Job Performance Of University Lecturers In South-East, Nigeria , Vol . 2.
26. Ott D L, Michailova S. (2018). Cultural intelligence: A review and new research avenues. International Journal of Management Reviews, 20(1): 99-119. [DOI:10.1111/ijmr.12118]
27. Ruparel M R B, Kee D M H. (2014). Quality of work life and employee performance: Antecedent and outcome of job satisfaction in Partial Least Square (PLS). World Applied Sciences Journal, 31(4): 456-467.
28. Safaipour M, Shanbeh F. (2016) Leveling of Khuzestan Province cities based on cultural development indicators using gray relationship analysis method, Social Development Studies of Iran, 8(3).
29. Sephond R, Taghipour S. (2021) Individual cultural values and negotiation styles according to cultural intelligence, Scientific Journal of Strategic Management Studies, 11(43).
30. Sultana U, Abdullah N, Mok E. (2021) Exploring Motivation and Commitment on Job Satisfaction and Employee Performance in Work From Home (WFH), Human Resources.
31. Varela S A. (2018). The Influence of Cultural Intelligence on Intercultural Business Negotiation. International Journal of Business and Social Science, 9(3).
| Rights and permissions | |
 |
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. |