Iranian Journal of Educational Sociology
انجمن جامعه شناسی آموزش و پرورش ایران
Iranian Journal of Educational Sociology
Literature & Humanities
http://iase-idje.ir
1
admin
2645-3460
10.61186/ijes
en
jalali
1396
6
1
gregorian
2017
9
1
1
6
online
1
fulltext
fa
Providing a Model for Improving the Students' Satisfaction from Governmental and Non-Governmental Universities
تخصصي
Special
پژوهشي
Research Article
<div style="text-align: justify;"><strong>Purpose:</strong> The research is conducted to provide a model for improving the students' satisfaction from governmental and non-governmental universities in Zanjan province.<strong> Methodology:</strong> The research method is mixed (quantitative-qualitative) exploratory-confirmatory. The statistical population of this research is of higher education professionals active in governmental and non-governmental universities in the qualitative section. Purposive sampling method by using snowball technique and applying theoretical saturation grounded theory of semi-structured interviews for 20 experts was used. The statistical population of the quantitative part of the research included all active students in public universities and nongovernmental universities in the second semester of the academic year 2017-2018. The data collection method of the quantitative section is a researcher-made survey questionnaire.<strong> Findings:</strong> Final model -which consists of dimensions (educational, research, administrative /financial, welfare, cultural, political, technology, virtual, and international), and 23 components and 70 indices about the field of improvement of the student satisfaction- was confirmed by the results of the research. <strong>Conclusion:</strong> The results showed that all these factors should be addressed in Improving the Students Satisfaction.</div>
Students' Satisfaction, Dimensions, Components and Indices of Students' Satisfaction, Iranian Higher Education System
161
172
http://iase-idje.ir/browse.php?a_code=A-10-184-6&slc_lang=fa&sid=1
Seyed Mahdi
Moafi Madani
10031947532846001460
10031947532846001460
No
Ph.D. Student of higher education Administration, Science and Research Branch, Islamic Azad University, Tehran, Iran.
Reza
Shaban Nejhad Khas
Phd_shabannejad@yahoo.com
10031947532846001461
10031947532846001461
Yes
Department of Educational Management, Takestan Branch, Islamic Azad University, Takestan, Iran
Nadergholi
Ghourchian
10031947532846001462
10031947532846001462
No
Department of Higher Education Administration, Science and Research Branch, Islamic Azad University, Tehran, Iran
Afsaneh
Zamani
10031947532846001463
10031947532846001463
No
Department of Higher Education Administration, Science and Research Branch, Islamic Azad University, Tehran, Iran